B.E.S.T Managed Services

B.E.S.T.™ is a revolutionary new business enhancement offering that blends the ultimate in technology management with best practices developed by Computer Troubleshooters experts worldwide for keeping computers and networks troublefree.

Traditionally, most IT consultants make money when your computers are down and make no money when they’re running fine. We believe that this is no longer good enough to just quote an open-ended hourly rate for service work. You should know EXACTLY how much their service work is going to cost BEFORE the work commences. This places an emphasis on us to perform our work in a timely and efficient manner. This means that we either:

Quote a price before any work commences (Fixed Price Policy)
Perform work for free under a Service Level Agreement (SLA)

For a simple monthly fee, we guarantee 24/7 uptime and 0% downtime or we pay you! If at any time your computer or network is down, we’ll pay you $100 for every hour you lose. That’s our Trouble-Free Guarantee.*

For more information regarding our revolutionary B.E.S.T.™ service and Trouble-Free Guarantee, or any of our technology support offerings, please call 1300 40 50 40 or click on the CONTACT button above and fill in your details and one of our qualified staff will call you back.

The World’s First No-Downtime Guarantee for Small Business

* Some restrictions apply. Contact your local Computer Troubleshooter for information.